Medical Technologies Company Remedies Complex Compliance Operations

This multi-billion dollar division of a larger diversified corporation provides transformational medical technologies and services to improve patient care.

The company specializes in medical imaging, medical diagnostics, clinical systems, patient monitoring systems and biopharmaceutical manufacturing technologies.

This broad range of products and services helps healthcare providers to more accurately diagnose and treat cancer, heart disease, neurological diseases and other conditions. The company has tens of thousands of employees committed to serving healthcare professionals and their patients in more than 100 countries worldwide.

THE CHALLENGE

The medical technologies company ships products from over 145 locations and faces an increasingly complex supply chain spanning multiple international borders, time zones and regulatory environments. With subsidiaries, suppliers, distributors, manufacturing facilities, carriers, brokers and customers located all over the globe, operations were fragmented and difficult to manage.

The trade compliance team sought a unified solution to automate the end to end process and centralize compliance across its global supply chain. A high level of accuracy was needed in order management to determine proper export controls and create shipping documents to avoid potentially significant fines and delays.

Specifically, each business unit required automation of product classification, restricted party screening, order to shipment compliance screening and export document generation. Since the business units were operating on different ERP systems, including Oracle, SAP, PeopleSoft and JD Edwards, the company needed a solution that seamlessly integrated all these systems using a common framework.