Forrester Research News & Resources
The Forrester Wave™: Supplier Value Management Platforms, Q1 2022
August 15, 2022
In this Forrester Wave™ report, we take a deep dive into a 31-criterion evaluation of supplier value management platforms, we identified the nine most significant ones - Coupa, GEP, Ivalua, JAGGAER, Oracle, SAP Ariba, Workday, Xeeva, and Zycus - and researched, analyzed, and scored them.
E-commerce Returns Are the New Normal
June 7, 2017
With the number of online shoppers expected to reach 270 million by 2020 - driven largely by the popularity of mobile devices - retailers need to rethink their ecommerce strategies in order to keep up.
Five Steps to Excellence in B2B eCommerce
November 21, 2016
According to a Forrester study, the U.S. B2B e-commerce is projected to grow from $780 billion in 2015 to $1.13 trillion by 2020, and companies that adopt a customer-centric approach to business are poised to capitalize on the ecommerce growth opportunity.
E-Commerce Reshaping the Logistics Landscape
March 11, 2016
The maturation of multi-channel distribution has put added pressure on all major modes of freight transportation, with “Just-in-time” and “just-in-case” strategies now having to meet the “just do it” demands created by today’s highly impatient consumer.
Real-Time Data Drives The Future Of Retail
March 10, 2016
Companies need to understand shoppers across all touchpoints, and must embrace all digital capabilities to harness the customer data that is actionable in the moment and can help drive greater lifetime value, all vital to delivering an exceptional customer experience.
Digital Predator or Digital Prey?
November 10, 2015
The dinosaurs of today will become digital prey by 2020 unless they can learn to master digital - in which case, there is every possibility they can become tomorrow’s digital predators.
The Global Tech Market Outlook For 2015 To 2016
March 31, 2015
As CIOs transition from 2014 to 2015 and start to look ahead to 2016, five key themes in this global tech market forecast provide reference points for their tech budget plans.
Building Value from Visibility
October 23, 2013
The term "Internet of Things" (IoT) was first used nearly 15 years ago. While there’s been no single standard definition of IoT solutions since the possibilities of Internet of Things was first discussed, a variety of technologies are used in implementation (e.g., RFID tags, barcodes, and GPS technologies).
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